I agree, but I also have some quibbles. More about those later.What's needed in politics is not less marketing but better marketing: focusing on current and emerging customer needs, developing product and service solutions, informing interested citizens about them, and making them easily accessible. I remember Leonard Marsh, 1 of the 3 founders of Snapple, explaining the brand's success: "We never thought of ourselves as any better than our customers." Politicians need to view citizens not as occasional voters, donors, and taxpayers but as their customers.
Gaining Trust By Listening Then Learning From Each Other
-
*We have grown acclimated to viewing the world through media sound bites
and opinionated, biased news, financed by those that spend enormous amounts
of ...
2 days ago