I agree, but I also have some quibbles. More about those later.What's needed in politics is not less marketing but better marketing: focusing on current and emerging customer needs, developing product and service solutions, informing interested citizens about them, and making them easily accessible. I remember Leonard Marsh, 1 of the 3 founders of Snapple, explaining the brand's success: "We never thought of ourselves as any better than our customers." Politicians need to view citizens not as occasional voters, donors, and taxpayers but as their customers.
The Citizen and the Citizen Military – What Lies Ahead?
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*Military pay raises have been minimal, recruiting has been a challenge in
the services. How do we acquire, train and retain what we need? Reserves
and ...
4 weeks ago
